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Apologies in Japanese

The word an English speaker reaches for as “sorry” is usually sumimasen, and it is not really an apology. It opens a question, calls a waiter, thanks someone for trouble taken, and excuses you squeezing past on a train. It is the single most useful word in the language.

Gomen nasai is the real apology — you did something wrong and you are sorry for it. Moushiwake gozaimasen is the version staff use to customers, and it is far heavier than it looks: literally there is no excuse. Say it for a spilled drink and you will get a startled look.

All 13 phrases in this section

Each one has its own page with the kana, the romaji, a literal breakdown of what the words actually say, and a note on when it fits and when it does not.

The rest of the phrasebook

All 337 phrases →